Our Services
Comprehensive services designed to make your stay comfortable, convenient, and memorable.
⭐ Featured Services
Airport Transfers
Comfortable and reliable airport pickup and drop-off service. Our professional drivers will meet you at the airport and ensure a smooth transfer to the hotel.
City Drop-off Service
Convenient drop-off service to any location within Arusha city. Perfect for shopping, business meetings, or exploring the city.
Concierge Service
24/7 concierge service to assist with restaurant bookings, event tickets, transport arrangements, and any special requests.
Laundry Service
Professional laundry and dry cleaning service with same-day delivery. All items individually priced. Please see the detailed price list below.
Mountain Climbing Gear Hire
Mount Kilimanjaro climbing packages with professional guides, porters, and all necessary equipment. Choose your route and get a quote based on your group size.
Safari Tours
Customized safari tours with transparent pricing. Choose your adventure and get a quote based on your group size.
Tour Desk & Planning
Expert tour planning services to help you design your perfect Tanzanian adventure. We handle all logistics and bookings.
Airport Lounge Access
Access to premium airport lounges with complimentary refreshments, Wi-Fi, and comfortable seating while waiting for your flight.
Base pricing: TZS 45,000 / $30
Airport Transfers
Comfortable and reliable airport pickup and drop-off service. Our professional drivers will meet you at the airport and ensure a smooth transfer to the hotel.
Base pricing: TZS 35,000 / $25
Car Rental
Car rental service for self-drive exploration of Arusha and surrounding areas. Choose from our fleet of well-maintained vehicles.
Base pricing: TZS 75,000 / $50
City Drop-off Service
Convenient drop-off service to any location within Arusha city. Perfect for shopping, business meetings, or exploring the city.
Base pricing: TZS 25,000 / $18
Concierge Service
24/7 concierge service to assist with restaurant bookings, event tickets, transport arrangements, and any special requests.
Contact us for pricing details.
Currency Exchange
Competitive currency exchange services at the hotel. Exchange your foreign currency to Tanzanian Shillings with ease.
Contact us for pricing details.
Laundry Service
30 itemsProfessional laundry and dry cleaning service with same-day delivery. All items individually priced. Please see the detailed price list below.
| Item | Description | Resident (TZS) | Non-Resident (USD) | Unit |
|---|---|---|---|---|
| Shirt (Standard) | Cotton or poly-cotton shirt | TZS 3,000 | $2 | per piece |
| Shirt (Silk/Delicate) | Silk or delicate fabric shirt | TZS 5,000 | $4 | per piece |
| T-Shirt / Polo | Casual t-shirt or polo | TZS 2,500 | $2 | per piece |
| Trousers / Pants (Standard) | Standard fabric trousers | TZS 4,000 | $3 | per piece |
| Trousers / Pants (Delicate) | Delicate or silk trousers | TZS 6,000 | $4 | per piece |
| Jeans | Denim jeans | TZS 4,500 | $3 | per piece |
| Shorts | Casual shorts | TZS 3,000 | $2 | per piece |
| Socks (Pair) | Pair of socks | TZS 1,500 | $1 | per pair |
| Underwear | Underwear / Boxers | TZS 1,500 | $1 | per piece |
| Bra | Lingerie / Bra (Delicate) | TZS 4,000 | $3 | per piece |
| Dress (Standard) | Standard fabric dress | TZS 5,000 | $4 | per piece |
| Dress (Evening) | Evening gown / Formal dress | TZS 8,000 | $6 | per piece |
| Skirt (Standard) | Standard fabric skirt | TZS 3,500 | $3 | per piece |
| Skirt (Delicate) | Silk or delicate skirt | TZS 5,500 | $4 | per piece |
| Jacket / Blazer | Jacket or blazer | TZS 7,000 | $5 | per piece |
| Coat (Heavy) | Heavy winter coat | TZS 10,000 | $7 | per piece |
| Suit (2-piece) | 2-piece suit (jacket + trousers) | TZS 12,000 | $9 | per set |
| Suit (3-piece) | 3-piece suit (jacket + trousers + vest) | TZS 15,000 | $11 | per set |
| Towels (Bath) | Large bath towel | TZS 3,000 | $2 | per piece |
| Towels (Hand) | Small hand towel | TZS 2,000 | $2 | per piece |
| Bed Sheets (Single) | Single bed sheet | TZS 5,000 | $4 | per piece |
| Bed Sheets (Double) | Double bed sheet | TZS 6,000 | $4 | per piece |
| Pillowcases (Pair) | Pair of pillowcases | TZS 3,000 | $2 | per pair |
| Blankets (Light) | Light blanket | TZS 7,000 | $5 | per piece |
| Duvet Cover | Duvet cover | TZS 8,000 | $6 | per piece |
| Tablecloth | Tablecloth (standard size) | TZS 4,000 | $3 | per piece |
| Napkins (Set of 4) | Set of 4 napkins | TZS 2,000 | $2 | per set |
| Tie / Bow Tie | Neck tie or bow tie | TZS 2,000 | $2 | per piece |
| Sweater / Jumper | Knitwear sweater | TZS 5,000 | $4 | per piece |
| Scarf / Wrap | Scarf or wrap | TZS 3,000 | $2 | per piece |
Luggage Storage
Secure luggage storage before check-in or after check-out. Perfect for guests with late flights.
Base pricing: TZS 5,000 / $4
Medical Assistance
Access to medical assistance and referrals to quality healthcare facilities in Arusha. Peace of mind during your stay.
Contact us for pricing details.
Mountain Climbing Gear Hire
12 itemsMount Kilimanjaro climbing packages with professional guides, porters, and all necessary equipment. Choose your route and get a quote based on your group size.
| Item | Description | Resident (TZS) | Non-Resident (USD) | Unit |
|---|---|---|---|---|
| Marangu Route (5 Days) | All-inclusive Kilimanjaro climbing package with professional guides, porters, meals, and camping equipment. 📌 Pricing is based on 2 people sharing. Single supplement applies for solo travelers. | TZS 3,500,000 | $2,500 | per person (all-inclusive) |
| Marangu Route (6 Days) | All-inclusive Kilimanjaro climbing package with professional guides, porters, meals, and camping equipment. 📌 Pricing is based on 2 people sharing. Single supplement applies for solo travelers. | TZS 4,200,000 | $3,000 | per person (all-inclusive) |
| Machame Route (6 Days) | All-inclusive Kilimanjaro climbing package with professional guides, porters, meals, and camping equipment. 📌 Pricing is based on 2 people sharing. Single supplement applies for solo travelers. | TZS 4,200,000 | $3,000 | per person (all-inclusive) |
| Machame Route (7 Days) | All-inclusive Kilimanjaro climbing package with professional guides, porters, meals, and camping equipment. 📌 Pricing is based on 2 people sharing. Single supplement applies for solo travelers. | TZS 4,900,000 | $3,500 | per person (all-inclusive) |
| Lemosho Route (7 Days) | All-inclusive Kilimanjaro climbing package with professional guides, porters, meals, and camping equipment. 📌 Pricing is based on 2 people sharing. Single supplement applies for solo travelers. | TZS 4,900,000 | $3,500 | per person (all-inclusive) |
| Lemosho Route (8 Days) | All-inclusive Kilimanjaro climbing package with professional guides, porters, meals, and camping equipment. 📌 Pricing is based on 2 people sharing. Single supplement applies for solo travelers. | TZS 5,600,000 | $4,000 | per person (all-inclusive) |
| Rongai Route (6 Days) | All-inclusive Kilimanjaro climbing package with professional guides, porters, meals, and camping equipment. 📌 Pricing is based on 2 people sharing. Single supplement applies for solo travelers. | TZS 4,200,000 | $3,000 | per person (all-inclusive) |
| Rongai Route (7 Days) | All-inclusive Kilimanjaro climbing package with professional guides, porters, meals, and camping equipment. 📌 Pricing is based on 2 people sharing. Single supplement applies for solo travelers. | TZS 4,900,000 | $3,500 | per person (all-inclusive) |
| Northern Circuit Route (9 Days) | All-inclusive Kilimanjaro climbing package with professional guides, porters, meals, and camping equipment. 📌 Pricing is based on 2 people sharing. Single supplement applies for solo travelers. | TZS 6,300,000 | $4,500 | per person (all-inclusive) |
| Umbwe Route (6 Days) | All-inclusive Kilimanjaro climbing package with professional guides, porters, meals, and camping equipment. 📌 Pricing is based on 2 people sharing. Single supplement applies for solo travelers. | TZS 4,200,000 | $3,000 | per person (all-inclusive) |
| Gear Rental - Full Set | Complete climbing gear package including tent, sleeping bag, thermal wear, boots, and all necessary equipment. 📌 Pricing is based on 2 people sharing. Single supplement applies for solo travelers. | TZS 100,000 | $70 | per person/day |
| Gear Rental - Basic Set | All-inclusive Kilimanjaro climbing package with professional guides, porters, meals, and camping equipment. 📌 Pricing is based on 2 people sharing. Single supplement applies for solo travelers. | TZS 50,000 | $35 | per person/day |
Printing & Scanning
Full-service printing and scanning for business or personal needs. High-quality color and black & white printing available.
Base pricing: TZS 2,000 / $2
Safari Tours
15 itemsCustomized safari tours with transparent pricing. Choose your adventure and get a quote based on your group size.
| Item | Description | Resident (TZS) | Non-Resident (USD) | Unit |
|---|---|---|---|---|
| Ngorongoro Crater Day Trip | Comprehensive all-inclusive package with everything you need for an unforgettable safari experience. 📌 Pricing is based on 2 people sharing. Single supplement applies for solo travelers. | TZS 679,000 | $485 | per person (all-inclusive) |
| Tarangire National Park Day Trip | Comprehensive all-inclusive package with everything you need for an unforgettable safari experience. 📌 Pricing is based on 2 people sharing. Single supplement applies for solo travelers. | TZS 406,000 | $290 | per person (all-inclusive) |
| Lake Manyara Day Safari | Comprehensive all-inclusive package with everything you need for an unforgettable safari experience. 📌 Pricing is based on 2 people sharing. Single supplement applies for solo travelers. | TZS 399,000 | $285 | per person (all-inclusive) |
| Arusha National Park Day Trip | Comprehensive all-inclusive package with everything you need for an unforgettable safari experience. 📌 Pricing is based on 2 people sharing. Single supplement applies for solo travelers. | TZS 364,000 | $260 | per person (all-inclusive) |
| Serengeti 3-Day Safari | Comprehensive all-inclusive package with everything you need for an unforgettable safari experience. 📌 Pricing is based on 2 people sharing. Single supplement applies for solo travelers. | TZS 2,072,000 | $1,480 | per person (all-inclusive) |
| Serengeti 4-Day Safari | Comprehensive all-inclusive package with everything you need for an unforgettable safari experience. 📌 Pricing is based on 2 people sharing. Single supplement applies for solo travelers. | TZS 2,926,000 | $2,090 | per person (all-inclusive) |
| Serengeti 5-Day Safari | Comprehensive all-inclusive package with everything you need for an unforgettable safari experience. 📌 Pricing is based on 2 people sharing. Single supplement applies for solo travelers. | TZS 3,780,000 | $2,700 | per person (all-inclusive) |
| Northern Circuit 4-Day Safari | Comprehensive all-inclusive package with everything you need for an unforgettable safari experience. 📌 Pricing is based on 2 people sharing. Single supplement applies for solo travelers. | TZS 2,926,000 | $2,090 | per person (all-inclusive) |
| Northern Circuit 6-Day Safari | Comprehensive all-inclusive package with everything you need for an unforgettable safari experience. 📌 Pricing is based on 2 people sharing. Single supplement applies for solo travelers. | TZS 4,634,000 | $3,310 | per person (all-inclusive) |
| Northern Circuit 8-Day Safari | Comprehensive all-inclusive package with everything you need for an unforgettable safari experience. 📌 Pricing is based on 2 people sharing. Single supplement applies for solo travelers. | TZS 6,342,000 | $4,530 | per person (all-inclusive) |
| Great Migration Safari (7 Days) | Comprehensive all-inclusive package with everything you need for an unforgettable safari experience. 📌 Pricing is based on 2 people sharing. Single supplement applies for solo travelers. | TZS 5,488,000 | $3,920 | per person (all-inclusive) |
| Great Migration Safari (10 Days) | Comprehensive all-inclusive package with everything you need for an unforgettable safari experience. 📌 Pricing is based on 2 people sharing. Single supplement applies for solo travelers. | TZS 8,050,000 | $5,750 | per person (all-inclusive) |
| Walking Safari Day Trip | Comprehensive all-inclusive package with everything you need for an unforgettable safari experience. 📌 Pricing is based on 2 people sharing. Single supplement applies for solo travelers. | TZS 259,000 | $185 | per person (all-inclusive) |
| Hot Air Balloon Safari (Serengeti) | Comprehensive all-inclusive package with everything you need for an unforgettable safari experience. 📌 Pricing is based on 2 people sharing. Single supplement applies for solo travelers. | TZS 770,000 | $550 | per person (all-inclusive) |
| Custom Safari (Per Day) | Comprehensive all-inclusive package with everything you need for an unforgettable safari experience. 📌 Pricing is based on 2 people sharing. Single supplement applies for solo travelers. 📌 Pricing is based on 2 people sharing. Single supplement applies for solo travelers. | TZS 1,120,000 | $800 | per vehicle/day |
Shopping Assistance
Personalized shopping assistance to local markets and shopping centers. Our staff can help you find the best local crafts, souvenirs, and goods.
Base pricing: TZS 15,000 / $10
Tour Desk & Planning
Expert tour planning services to help you design your perfect Tanzanian adventure. We handle all logistics and bookings.
Contact us for pricing details.
Valet Parking
Professional valet parking service with secure, monitored parking area. Your vehicle will be parked and retrieved with care.
Base pricing: TZS 10,000 / $7
Wake-up Call Service
Reliable wake-up call service at your requested time. Perfect for early morning safaris and flights.
Contact us for pricing details.